BillP Studios: FTC Spyware Workshop Panel Two

Panel Two: Security Risks and PC Functionality

Maureen Cushman, Legal Counsel, U.S. Consumers
Dell
Said, 25% of complaints are slow performance caused by Spyware
John Gilroy, Technology Contributor for The Washington Post
Co-Host of WAMU’s “The Computer Guys” program
Bryson Gordon, Senior Manager, Product Management Group
McAfee Security, Consumer Division
Said, 86% of complaints are Adware, 3% are Spyware
Austin Hill, Co-Founder and Chief Privacy Expert
Zero-Knowledge Systems
Not pictured said, ISP's get blamed for Spyware and some users have canceled broadband services and gone back to dialup..Typical support call because of Spyware is 25 minutes
Roger Thompson, Vice President, Product Development
Pest Patrol
Michael Wood, Vice President of Sales, USA and Canada
Lavasoft

Roger Thompson said their tests revealed after the addition of spyware pest, a boot time of 115 seconds increased to 415 seconds. Web Page access of 4-5 seconds increased to 20-30 seconds